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Wednesday 14 August 2013

Avoiding Payza Problems – 4 Ways to Make Your Transactions Run Smoothly

Shopping online with Payza is easy. You find a store that sells the product you want, put it into your shopping cart, go to checkout, log in to the payment platform and make your payment. Easy peasy. But sometimes you can run into Payza problems that you were not expecting, like a merchant that takes too long to send your product, outdated payment information (if it’s been a long time since your last transaction), technical issues, and more.

Luckily, there are several things you can do to ensure a seamless and quick transaction, void of any annoying Payza problems. Here they are:

  1. Buy from well-reputed sellers. It’s fairly easy to get the dirt on a merchant from whom you are thinking about buying a product. Just hit the online forums. Comments about particularly unreliable merchants can be found just about anywhere, so you won’t have to look too far. You can avoid tonnes of Payza problems like not-amazing merchants by doing your homework before buying from them. If you have already purchased from them, you can file a report with the Payza transaction dispute department if they have not given you what you paid for, or if the item did not meet your expectations. Please note that Payza does everything in their power to ensure that all merchants using their platform are reliable and well-reputed.

  2. Use strong Payza account passwords and PINs that you can remember. If you use a really strong password, you can avoid a load of Payza problems, such as someone guessing your passwords and PINs, and getting access to your account. To avoid the issue of unauthorized access, use a variety of upper and lower case letters, and numbers, but avoid using names, words, and important dates. It’s also good practice to choose passwords that are easy for you to remember, but hard for other people to guess. If you can easily remember your password, you will not have to reset it during a transaction, which can make the process longer than it has to be.

  3. Keep payment information updated. If all of your payment information is updated in your account, your transaction can be completed in under a minute. But you will run into annoying Payza problems if your payment information is out-of-date. It’s a good idea to log in to your account to see the information you have listed. If anything is no longer applicable, like a closed bank account, delete it and/or add the new information. This will ensure a quick and problem-free transaction.

  4. Know how to contact customer support. Customer support can get you out of a lot of Payza problems, but you have to know how to contact them for help when you need it. Payza customer support can be contacted via phone, email and live chat. All of the details can be found on their Support page. You can even get general help (like how-to advice) through their Twitter support feed.

Payza problems don’t have to be the rule; they can be the exception when you do everything you can to make your online shopping errands as easy as possible. Knowing about customer support, doing your research about merchants, creating and remembering strong passwords and PINs and having up-to-date payment information can all make using Payza for your online shopping needs a pleasurable experience.

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If you want to learn more about avoiding Payza problems, check out Payza related Blog post on the different solutions that Payza offers you when having issues with your Payza ewallet account. 

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